Shipping policy

Shipping Policy

Last updated: August 31, 2026

At BellaIntima, we aim to make your shopping experience as simple and transparent as possible. This Shipping Policy explains how we process and deliver orders placed through our website.

1. International Shipping

BellaIntima ships internationally to a wide range of countries.

Available shipping destinations and shipping options are displayed at checkout based on the delivery address provided.

If your country is not available at checkout, we are currently unable to ship to that destination.

2. Order Processing

Orders are processed after payment has been successfully received and confirmed.

Please allow 1–3 business days for your order to be processed and prepared for shipment.

During periods of high order volume, promotions, holidays or unforeseen circumstances, processing may take longer.

3. Delivery Times

Our estimated delivery time is generally 5–11 business days after your order has been processed and shipped.

Delivery times may vary depending on your country, shipping method, carrier, customs procedures and other circumstances beyond our control.

The delivery timeframe shown on the product page or at checkout is the best available estimate for your order.

Please note that delivery estimates are not guaranteed.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

Where tracking is available, your tracking information will be provided in the shipping confirmation email.

Please note that tracking information may take some time to become active after your order has been shipped.

5. International Delivery Delays

While we do our best to ensure timely delivery, international shipments may occasionally experience delays.

Delays may be caused by:

  • Shipping carriers

  • Customs processing

  • Public holidays

  • Weather conditions

  • Incorrect or incomplete delivery information

  • High shipping volumes

  • International logistics

  • Events beyond our reasonable control

BellaIntima cannot guarantee a specific delivery date.

6. Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT or other charges may apply depending on the destination country.

Any applicable customs duties, import taxes or other fees that are not included in the order total are the responsibility of the customer, unless otherwise stated at checkout.

BellaIntima is not responsible for delays caused by customs authorities.

Customers are responsible for ensuring that they are able to receive imported goods in their country and comply with applicable local regulations.

7. Incorrect Shipping Information

Please carefully check your shipping address before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address or redirect the package.

BellaIntima cannot be held responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

8. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery.

We may ask you to provide photographs of the package and the damaged product to help us investigate the issue.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us so that we can assist you.

9. Changes or Cancellations

If you need to modify or cancel your order, please contact us as soon as possible after placing it.

We will do our best to accommodate your request, but we cannot guarantee that changes or cancellations will be possible once your order has entered processing or has been shipped.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us at:

bellaintiimaa@gmail.com

We will do our best to assist you as quickly as possible.