Terms of service

TERMS OF SERVICE

Last updated: August 31, 2026

Welcome to BellaIntima. These Terms of Service ("Terms") govern your access to and use of the BellaIntima website and online store, including all content, features, products and services available through our website.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

1. ELIGIBILITY AND ACCOUNT

By using our website, you confirm that you are legally capable of entering into a contract under the laws applicable to you.

If you create an account or provide information when placing an order, you agree to provide accurate, complete and up-to-date information.

You are responsible for keeping your account information secure and for all activity carried out through your account.

You may not transfer, sell or assign your account to another person.

2. OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, colors and other information displayed on our website are accurate.

However, the appearance of colors may vary depending on your device, screen and settings.

Product availability, descriptions, specifications and prices may change at any time without prior notice.

We reserve the right to discontinue products or limit the quantity of products available for purchase where permitted by applicable law.

3. ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted once we have received your payment and sent you an order confirmation.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraud, pricing errors, product availability issues or other legitimate reasons.

If we cancel an order after payment has been made, we will issue a refund for the amount paid.

Please carefully review your order before completing your purchase.

Orders are subject to our Returns & Refunds Policy.

Products purchased through BellaIntima are intended for personal use and not for unauthorized resale or commercial redistribution.

4. PRICES AND PAYMENT

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without prior notice. However, the price charged for your order will be the price displayed at the time you complete your purchase, subject to obvious pricing errors.

Depending on your location, taxes, duties, customs charges or shipping fees may apply.

Payment must be successfully received before an order can be processed.

By providing payment information, you confirm that you are authorized to use the selected payment method.

5. SHIPPING AND DELIVERY

We make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website.

Delivery times are estimates and may vary depending on your destination, carrier, customs procedures and other circumstances outside our reasonable control.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Once your order has been handed to the shipping carrier, delivery may be affected by circumstances outside our control.

For more information, please refer to our Shipping Policy.

6. RETURNS AND REFUNDS

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

Please review that policy before making a purchase.

For hygiene reasons, certain intimate products may only be eligible for return if they are unworn, unused and in their original condition, subject to applicable consumer protection laws.

Nothing in these Terms limits any mandatory rights you may have under applicable law.

7. INTELLECTUAL PROPERTY

All content available through the BellaIntima website, including:

  • Logos and trademarks

  • Product names

  • Text

  • Images

  • Graphics

  • Videos

  • Audio

  • Product descriptions

  • Designs

  • Website layout

is owned by or licensed to BellaIntima or its respective owners and is protected by applicable intellectual property laws.

You may access and use the website for personal and non-commercial purposes only.

You may not reproduce, copy, distribute, modify, republish, sell, transmit or commercially exploit any part of our website or its content without our prior written permission.

All rights not expressly granted under these Terms are reserved.

8. THIRD-PARTY TOOLS AND SERVICES

Our website may provide access to certain third-party tools, applications or services.

These services may be provided by independent third parties and may be subject to their own terms and privacy policies.

We are not responsible for the availability, functionality or content of third-party services that we do not control.

We may introduce new features, tools or services in the future. These may also be subject to these Terms.

9. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience only.

We do not control and are not responsible for the content, security, privacy practices or availability of third-party websites.

If you choose to access a third-party website, you do so at your own risk.

Any purchases or transactions made with third parties are subject to their own terms and policies.

10. SHOPIFY

BellaIntima's online store is hosted by Shopify, which provides the technology that allows us to offer our products and services.

However, purchases made through our website are transactions between you and BellaIntima.

Shopify is not responsible for the products sold by BellaIntima or for any issues arising from transactions between you and BellaIntima.

11. CUSTOMER REVIEWS AND CONTENT

If you submit reviews, comments, photographs, suggestions or other content to BellaIntima, you remain responsible for the content you submit.

By submitting content, you confirm that:

  • You have the necessary rights to submit it.

  • The content does not violate the rights of another person.

  • The content is not unlawful, fraudulent, abusive, defamatory or misleading.

  • The content does not contain malicious software or harmful code.

Where permitted by law, you grant BellaIntima a non-exclusive, worldwide, royalty-free license to use, reproduce, display and distribute submitted content for purposes related to operating, promoting and improving our services.

We reserve the right to remove content that violates these Terms or applicable law.

12. ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping information or other content.

We reserve the right to correct errors and update information when necessary.

If an obvious pricing or product information error affects an order, we may contact you to offer the option to confirm the order at the correct price or cancel the order and receive a refund.

13. PROHIBITED USES

You may use our website only for lawful purposes.

You must not:

  • Violate applicable laws or regulations.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of our website.

  • Upload or transmit viruses, malware or harmful code.

  • Use automated systems to scrape or collect website content without permission.

  • Attempt to obtain another person's personal information.

  • Engage in fraudulent, abusive or deceptive activity.

  • Impersonate another person or entity.

  • Reproduce, resell or commercially exploit our services without authorization.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

14. TERMINATION

We may restrict or terminate access to our services where permitted by applicable law if you materially violate these Terms or engage in unlawful or abusive conduct.

Termination does not affect rights or obligations that arose before termination.

Sections relating to intellectual property, reviews and content, disclaimers, liability, governing law, privacy and other provisions that by their nature should survive termination will remain in effect.

15. DISCLAIMERS

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We make reasonable efforts to keep our website accurate and available, but we do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will always be free of errors.

  • All information will always be complete or current.

  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any legal rights or guarantees that cannot lawfully be excluded or limited.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, BellaIntima will not be responsible for indirect, incidental, special or consequential losses arising from your use of our website or services.

However, nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including liability that cannot legally be excluded.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your material violation of these Terms.

This section does not apply to the extent that such responsibility cannot legally be imposed on you.

18. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy and any other policies referenced on our website, constitute the agreement governing your use of our services.

If any provision is unclear, it will be interpreted in accordance with applicable law.

20. ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

BellaIntima may transfer or assign its rights and obligations where permitted by law, including in connection with a business transfer, merger or restructuring.

21. GOVERNING LAW

These Terms are governed by the laws applicable to BellaIntima and your rights as a consumer.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections granted by the laws of their country of residence.

Where applicable, consumers may benefit from mandatory consumer protection rules in their country of residence.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, services, products or legal requirements.

When changes are made, we will update the "Last updated" date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

23. CONTACT US

If you have any questions regarding these Terms of Service, please contact us at:

bellaintiimaa@gmail.com